These terms govern your use of Lens (lens.witsauce.com) and any other Witsauce product that links to them. By creating an account or using the service, you agree to these terms. If you do not agree, please do not use it.
1. Who we are
Lens is operated by Witsauce Studio, a sole proprietorship registered in India (trade name WITSAUCE), GSTIN 06ABZPW4306P1ZM. In these terms, "we", "us" and "Witsauce" mean Witsauce Studio. "You" means the person or business using the service.
2. Who can use Lens
- You must be at least 18 years old and able to enter a binding contract.
- Lens is built for business use: brand research, agency pitches, market and competitor analysis.
- If you sign up for a company, you confirm you are allowed to accept these terms on its behalf.
3. Your account
- You sign in with Google or an email and password. Keep your login details safe.
- You are responsible for activity under your account. Tell us at hello@witsauce.com if you think it has been misused.
- One account is for one person. Please do not share it.
4. What the service does
Lens generates brand and market intelligence reports. The reports are produced with AI, using publicly available information about a brand, such as its website, public data sources, news and reviews.
- Free use: every account can analyse up to 3 brands per calendar month. Each analysis opens 4 modules.
- Unlocking a brand:you can use one unlock credit to open all modules for a brand, including PDF and PPTX exports of that brand's report.
5. Credits and unlocks
- Credits are sold in packs, priced in Indian rupees (INR) plus applicable GST. Current prices are shown on the pricing page at the time of purchase.
- One credit unlocks one brand for your account. The unlock stays active for as long as your account and the service exist. Unlocking a brand you have already analysed for free does not use a second free analysis.
- Credits are personal to your account. They cannot be transferred, sold or exchanged for cash.
- Unspent credits remain valid for 12 months from the date of purchase.
- We may add credits to an account as a gift or goodwill gesture. These have no cash value and are not refundable.
6. Payments
- Payments are processed by Razorpay. We do not see or store your full card, UPI or bank details.
- Credits are added to your account after Razorpay confirms the payment. This usually takes a few seconds. If your credits do not show up within an hour, write to hello@witsauce.com with your payment ID.
- Refunds are covered in our Cancellation and Refund Policy.
7. Acceptable use
Please do not:
- scrape, crawl or bulk-download the service, or use bots or scripts to access it
- resell, sublicense or republish the platform itself, or offer it as a competing product
- share one account between several people to avoid buying credits
- try to bypass limits, credits or access controls, or probe the service for security weaknesses
- use the service for anything unlawful, or to harass or defame anyone
- upload or enter content you have no right to use
We can limit, suspend or close an account that breaks these rules.
8. Reports and ownership
- Your use of reports: you may use the reports you generate for your own business purposes, including sharing them with your clients and teams, for example in agency pitches.
- Our rights: Lens, its software, design, models, prompts, data compilations and branding belong to Witsauce. These terms give you the right to use the service, not to own it.
- Third-party material: brand names, logos and trademarks belong to their owners. We use them only to identify the brand being analysed. Nothing here suggests that any brand endorses or is connected with Lens.
9. AI-generated content: please verify
- Reports are generated by AI from public information. They can be incomplete, outdated or wrong.
- Reports are for general information and research. They are not legal, financial, tax, investment or other professional advice.
- You are responsible for checking anything important before you rely on it or share it with others.
10. Availability and changes
- We work to keep Lens running, but we do not promise uninterrupted or error-free service.
- We may change, improve or remove features. If we remove a paid feature in a way that materially reduces what you paid for, we will offer a fair remedy, which may be a refund of unused credits.
- Lens depends on third-party services such as AI providers and data sources, which can affect availability and results.
11. Limits on our liability
- To the extent allowed by law, the service is provided "as is" and "as available".
- We are not liable for indirect, incidental or consequential losses, or for loss of profits, revenue, data or business opportunity.
- Our total liability to you for any claim related to the service is limited to the amount you paid us in the 12 months before the claim arose.
- Nothing in these terms limits liability that cannot be limited under applicable law.
12. Suspension and ending your account
- You can stop using Lens at any time. To close your account and delete your data, follow the steps in our Privacy Policy.
- We may suspend or end access if you break these terms, if we are required to by law, or if we stop offering the service. Where we end an account without fault on your side, we will refund unused credits.
13. Changes to these terms
We may update these terms from time to time. We will change the "Last updated" date above, and for material changes we will give notice by email or in the product. Continued use after a change means you accept the updated terms.
14. Governing law and disputes
These terms are governed by the laws of India. Subject to any rights you have under applicable consumer protection law, the courts at New Delhi have exclusive jurisdiction over disputes. We would like to hear from you first, so please contact us before starting a formal dispute.
15. Contact
Questions about these terms: hello@witsauce.com
Grievances: see the Grievance Officer details in our Privacy Policy.
Registered address: 109, 8 Marla, Ram Nagar, Sonipat, Haryana, 131001